Feedback

We value your feedback

If you have any concerns, compliments, or suggestions you wish to raise please you can send a confidential email to our Complaints Officer using the form below. We take your feedback seriously and will acknowledge all complaints quickly, keeping you informed of progress and the outcome.
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If you do have a concern or complaint, the following information resources may also be helpful.

Aged Care Quality and Safety Commission

Information for People Receiving Aged Care (Translated)

Seniors Rights Service

Older Persons Advocacy Network (OPAN)