Visit Harbison

14 JUNE 2021

Harbison Burradoo remains closed to the public and visitors in response to a Norovirus outbreak causing mild to moderate symptoms for a relatively small number of residents and staff. We are providing daily updates to families of unwell residents and our teams are well resourced and working effectively. Administrative staff are working from home until the situation resolves.



People who wish to visit must pass a screening test via our new electronic check-in system prior to entering our homes. Upon sign-in you will be requested to use a mobile number — if you are not willing to use your mobile number or do not have one, please make an appointment to visit during our office hours so you can be manually signed in.

Please note, NSW Health advice requires that all visitors to Harbison have a 2021 influenza vaccination by 1 June 2021, from when influenza vaccination will be a condition of entry.

If you wish to take the residents on outings, please contact our our IPC Leader on 02 4868 6200 to ensure a proper risk assessment has been conducted.

Virtual Visits

Virtual Visits are still available for those who wish to keep in touch with your loved ones remotely.

  • We can support video, phone call or social app visits by providing a phone or computer tablet to the resident
  • Duration: 1 hour
  • Please book your Virtual Visit online

If you have any issues or concerns please don’t hesitate to call us on 02 4868 6200 or complete our Feedback form.

We thank you for your understanding and cooperation.

Approved Visitor Scheme

We have an Approved Visitor Scheme designed to provide regular visitors with more flexibility.

To qualify for the scheme, we require you to complete specified eLearning courses provided by the Department of Health. These courses are designed to provide you with the necessary knowledge about COVID‐19 infection prevention and control to designate you as a lower risk visitor.

You can complete the courses in your own time from home, or if you prefer you can make an appointment to complete them at Harbison with the support of one of our staff. We estimate a maximum of 1.5 hours is required to complete the training, although most people will be able to do it more quickly.

You can register to complete the free eLearning modules at Department of Health and on completion of each course you can download a certificate as proof of completion. The required modules are:

  • Infection Control Training — COVID-19
  • Module 1: Personal Safety
  • Module 2: Families and Visitors (Part 1 & 2)
  • Module 3: COVID-19 and Aged Care
  • Module 5: PPE
  • Module 8: If You Suspect a Person has COVID-19
  • Module 9: Supporting Older Australians in Residential Aged Care (Part 1 & 2)

Following completion of the online training a member of staff will complete the qualification process by providing you with additional information specific to Harbison and assessing your competency with e.g. PPE and hand hygiene.

    For more information if you have any questions or would like more information, please contact our IPC Leader on 02 4868 6200.