Visit Harbison

Harbison visiting hours are 8:00am to 6:00pm.

From 2 November 2021, appointments are only necessary for unvaccinated visitors and visits out of hours.


Visitors must:

  • provide evidence of two doses of a COVID-19 vaccine at least 14-days prior to the visit (evidence required each visit) OR a NSW Health medical contraindication certificate. Please upload your proof of vaccination here.
  • wear a surgical mask
  • follow infection prevention and control protocols, as directed
  • sign into our electronic visitor log and meet current screening requirements
  • sign in using the Service NSW COVIDSafe check-in app


Please note:

  • We will check whether the resident is permitted and wishes to have a visitor — a limit of two visitors per resident per day applies
  • Visitors will be greeted and escorted to the resident’s room. Once the visit is over, please notify staff on the call bell and wait to be escorted to the exit.
  • Visits are limited to resident rooms or outdoor areas
  • Current end-of-life and compassionate essential care exemptions continue to apply for family representatives outside the local area


Visitors under the age of 12:

  • In addition to two fully-vaccinated visitors per resident per day, a resident may receive up to two children under the age of 12 per day, provided they are accompanied by a fully-vaccinated adult visitor.
  • Where possible, visits including children under the age of 12 should occur outdoors.
  • Visitors should arrange a rapid antigen test prior to the visit. Rapid antigen tests are now available in supermarkets and pharmacies


International travel:

  • Now that international borders have reopened, you must not visit Harbison within 7‐days of arrival from overseas and you must return a negative COVID‐19 test on or after the 7th day. Otherwise, a 14‐day exclusion period applies.


Visitors are excluded if:

  • you have any COVID-19 symptoms
  • in the past 14‐days you have been in any locations or used public transport routes. Please refer to the following link:
  • if you are waiting for the result of a COVID‐19 test or have COVID‐19 signs or symptoms or are a close contact of a COVID‐19 case within their self‐isolation period or live in a household with a person who is self‐isolating


If you have any issues or concerns please don’t hesitate to call us on 02 4868 6200 or complete our Feedback form online.

Virtual Visits

Virtual Visits are still available for those who wish to keep in touch with your loved ones remotely.

  • We can support video, phone call or social app visits by providing a phone or computer tablet to the resident
  • Duration: 1 hour
  • Please book your Virtual Visit online


Resident Email

We invite you to send messages to our residents using the following email addresses. Write a poem, tell a story, share a joke… We look forward to hearing from you!

If you wish to send an email to a specific resident, please be sure to include their name in the subject line.


Proof of Vaccination

Visits are still restricted to fully-vaccinated visitors over 12 years of age, with your visit taking place at least 14 days after your second dose. Proof of vaccination can be stored in our electronic check-in system and verified when you are registered on the system. We encourage you to upload proof of vaccination prior to your visit to assist with a smoother process.